You can book your shipment even if you have not set the exact pick-up date. When you book, you’ll provide an estimated date, and we’ll do our best to accommodate it. Once your pick-up date is confirmed, we’ll update you with the finalized details.

You can book your shipment without knowing the exact pick-up and/or delivery address. Provide general locations or ZIP codes, and we can finalize the details later. Once you have the actual addresses, update us to ensure smooth coordination.

Yes, we offer various discounts to help reduce your shipping costs. Discounts may be available for military personnel, students, and other qualifying groups. Contact us to learn more about current discounts and see if you qualify for any savings on your car transport.

Yes, we offer a price match guarantee. Let us know if you find a lower rate from a direct competitor, and we’ll do our best to match it. Contact us with the details of the competing offer, and we’ll work to ensure you receive the best possible price for your car transport.

No, you don't have to pay at the time of booking. We offer a $0 upfront payment option, allowing you to secure your booking without immediate payment. You can pay upon delivery or through other payment methods such as credit/debit card or Zelle at the time of booking.

Yes, we offer discounts for shipping multiple vehicles. If you’re transporting more than one vehicle, our team can provide a customized quote that reflects potential savings. Contact us directly to discuss your specific needs and receive the best possible rate for shipping multiple vehicles.

Yes, all our services are door-to-door, meaning we pick up your vehicle from your specified location and deliver it directly to your desired destination. This convenient service eliminates the need to travel to a terminal, offering a seamless and hassle-free transport experience.

Yes, you can cancel your booking for free before we schedule your shipment. If your cancellation occurs after we’ve assigned a carrier, we’ll retain a fee of up to $199 but refund the remaining amount. We aim to provide flexibility and accommodate changes in your plans.

We offer the option to guarantee a specific pick-up date for an additional fee. While we can commit to this date, please note that the exact delivery time may still be influenced by factors such as distance, weather, and traffic conditions.

Unfortunately, we cannot guarantee a specific delivery date due to the various factors affecting transit times, such as distance, weather, and traffic. While we strive to provide an accurate estimated delivery window, exact timing may vary. Please contact us to discuss your options if you need more information or have specific requirements.

Yes, we offer expedited auto transport services for those needing faster delivery. This option prioritizes your vehicle's shipment and speeds up the process, but it does come at an additional cost. Please let us know if you need expedited service so we can provide details and a quote.

Leaving personal items in your car during shipping is generally not recommended. Most car shipping companies advise against it for several reasons:Insurance Coverage: Personal items are typically not covered by the carrier’s insurance in case of damage or theft.

• Insurance Coverage: Personal items are typically not covered by the carrier’s insurance in case of damage or theft.
• Weight Restrictions: Extra weight can affect the transport cost and may exceed the carrier’s weight limits, leading to additional fees.
• Safety and Security: Loose items can shift during transport, potentially damaging your vehicle or posing a risk to the driver.
• Regulations: Some carriers have strict policies or are subject to rules that prohibit the transport of personal items within the vehicle.

If you must leave personal items in your car, WeShipCars allows you to leave one or two pieces of luggage, either bags or suitcases, in your vehicle’s trunk or cargo area during transport. It's crucial that the items are securely packed and not visible from outside the vehicle to reduce the risk of theft. If you’d like to leave more, you must discuss this with your car shipping expert when you make your booking.

Yes, your vehicle is typically insured from pick-up to delivery. Most reputable auto transport companies include insurance coverage as part of their service, providing protection for damage that might occur during transit. This insurance usually covers the vehicle against risks such as accidents, theft, or damage caused by the transport process.

However, it's essential to:

• Confirm Coverage: Before booking, verify the specifics of the insurance coverage with our car shipping experts. Ask about the limits and any exclusions.
• Document Condition: Before pick-up, thoroughly inspect your vehicle and document its condition with photos or notes. This will help in resolving any claims if damage occurs.
• Check Deductibles: Be aware of any deductibles that may apply and the process for filing a claim if needed.

This insurance generally does not cover personal items inside the vehicle, so it's best to remove them before shipping.

The exact timing for your vehicle's pick-up depends on several factors, including the driver’s schedule, location, and availability. Here's how it generally works:

• Scheduling: We’ll contact you to schedule the pick-up. This usually happens within a few days of booking your service.
• Pick-Up Window: We’ll provide you with a time window on the pick-up day. Expect a call the day before and again a few hours before the scheduled pick-up to confirm the exact time.
• Flexibility: While you can't always choose an exact pick-up time, you can coordinate with our car shipping experts to find a time that works for you. If you’re not available, you can designate someone else over 18 to handle the pick-up on your behalf.
• Arrival Time: Factors such as distance, route, and scheduling factors can affect the exact arrival time. The driver does its best to adhere to the agreed-upon window.j

If you have any specific timing needs or constraints, let us know in advance so we can accommodate your request as best as possible.

The delivery time for your vehicle depends on various factors, including distance, route, and driver scheduling. Here's an overview of what to expect:

• Estimated Delivery Time: After pick-up, the driver provides an estimated delivery window based on the distance and route. Typically, local deliveries may take a few days, while long-distance or cross-country shipments can take up to 10 days.
• Delivery Window: On the day of delivery, the driver calls to confirm the estimated arrival time. They usually call a day before and a few hours before delivery.
• Factors Affecting Delivery: Several factors can influence delivery times, such as road conditions, weather, traffic, and the driver’s schedule.
• Availability: If you're unavailable at the time of delivery, you can arrange for someone over 18 to accept the vehicle on your behalf.
• Updates: Stay in touch with the driver or our car shipping experts for regular updates on your vehicle's progress to ensure a smooth delivery.

If you have specific timing needs, communicate them to the transport company in advance so they can accommodate them.

Online tracking of your vehicle is currently not an option. However, you can obtain real-time location information by directly contacting our car shipping experts or the driver by phone, email, or live chat.

Your quote is valid for 14 days from the date it is issued. You can review and finalize your decision during this period without requesting a new quote. If you choose to book after the 14 days, we can quickly recalculate the cost using the information we’ve securely recorded.

Yes, booking in advance is advisable to secure your preferred transport dates and ensure availability. Ideally, booking 2-4 weeks before your desired pick-up date allows for a smoother process and better scheduling. However, if you have less time, we’ll do our best to accommodate your needs.

Yes, you typically need to be present at both the pick-up and delivery of your car to complete the necessary paperwork and inspect the vehicle. However, you can designate someone over 18 to act on your behalf if you're unavailable.

As part of the booking process, you will receive a vehicle shipping contract. This contract outlines all your shipment details, including pick-up and delivery information, costs, and terms of service. It is a formal agreement between you and the shipping company, ensuring that both parties understand their responsibilities and expectations clearly.

WeShipCars is a full-service auto transport management company. As a licensed and bonded entity registered with the USDOT, we handle every aspect of your car shipping journey from start to finish. Our role involves coordinating with a network of thoroughly vetted, licensed, and insured carriers to ensure your vehicle is transported safely and efficiently. Our commitment is to support you throughout the entire process, providing peace of mind every step of the way.